MSN’s consistent investment in technology has enabled our clients to adapt to market changes and achieve success. In a world where rapid access to information is critical to practice leadership, MSN provides innovative options to both clients and their patients.
REVENUE CYCLE MANAGEMENT
MSN utilizes the Imagine Billing System (developed by Technology Partners, Inc. of Charlotte, NC) and since 2005, has worked closely with TPI to further refine the industry-leading billing platform to the advantage of MSN clients. This nimble foundation for MSN billing processes can accommodate complex practice configurations, quickly adapt to regulatory changes and utilizes a relational database with real-time data access. An experienced information technology support staff supports the system and clients benefit from more efficient, rapid start-ups, intelligent automation to speed up cash flow and access to sophisticated reporting tools.
Many physicians and their managers are visually oriented individuals and MSN’s technology offers customized electronic dashboards to provide “at-a-glance” representations of important benchmarks and measures at any given time.
REAL TIME REPORTING
Access to information is a necessity in today’s competitive and financially challenging healthcare environment. The ability to request and receive information in a timely manner becomes critical when having to make the business decisions needed to ensure that your practice thrives. You should not have to wait until the end of a month, week or even day to be able to see and manipulate your practice’s data. MSN’s technology employs Real-time reporting which gives you access to your current, updated data at any time.
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- Data Analytics
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- Adhoc Visual Insights
- Leveraging multiple data sources
MSN WEB PORTALS
Many companies use tools like email to send out password-protected documentation issues, and financial reports to physicians or groups. As always, MSN was looking for a better, more secure way to deliver this critical information. In 2009, MSN implemented the MSN Web Portal. The Web Portal will allow MSN administration to communicate and exchange patient reports, documentation issues, financial reports and more with each physician or group. All of this is accomplished securely without compromising any personal information. Our clients are provided login and password to access their folder on the portal so that they are able able to login at their convenience and retrieve the reports and other information.
In the world of higher deductibles and a growing self-pay financial class, it is more important than ever to provide a convenient tool for patients to quickly and easily pay their bill. The Click2Pay functionality is a web-based area for MSN Clients’ patients to securely make payments at any time using a credit card. It also allows the patients to chat live with MSN representatives and/or e-mail MSN directly from the website. Giving patients multiple avenues to interact with MSN allows for even greater opportunity to collect your money.
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